OUR QUALITY POLICY

Komatsu İş Makinaları is committed to providing products and services in accordance with applicable conditions to its customers by making continuous improvement and effort in all its business activities.

In particular, the following issues are expected from all our employees, especially the leaders of our company:

1. Adopting compliance with our ethical rules as a principle during our activities,
2. “Komatsu Construction Equipment”, which serves in the Construction Equipment sector and offers its products to domestic and foreign markets, provides service in line with the principles of “Quality, Cost and Delivery” for the full satisfaction of the customer.
3. Being aware that our Senior Management represents our company in every field, leading the provision of products/services with a leading quality level in the market,
4. Identifying areas that add and/or can add high value to our company, analyzing risks and opportunities, and ensuring development in these areas,
5. Creating and developing a corporate culture that strives for high performance and success,
6. Developing the capacity of employees, ensuring their participation, fair evaluation and appreciation of their performance,
7. Using data, information and communication to support profitability and deliver sustainable and predictable performance results, ensuring the preservation of acquired information,
8. Increasing competitiveness by reducing the costs of poor quality while increasing the effectiveness and efficiency of the Quality Management System by managing activities and resources based on the process approach,
9. Creating an organization that is flexible against possible disruptions in plans, ready for change, able to learn from its mistakes, and does not lose its motivation and focus on goals,
10. Being sensitive and respectful towards society and the environment,
11. Benchmarking performance with other organizations or even industries and using this for product or organizational improvements
12. Systematic review and improvement of our business practices.